Need on-site computer technical support?  Look no further!  GI provides customized support to fit your Information Technology (IT) needs.  Our IT services include training, consulting, troubleshooting, maintenance, networking, and upgrades for your LAN, WAN, Wireless, PC Desktop, and PC Laptop systems.  Our goal is to provide phenomenal service for less than competitive rates, and become your vendor of choice each and every time you have an IT service need or project.

Our objective is to make GI an icon name by providing world-class on-site support and customer service for in-home, home business, and small business computing solutions.  We believe in the old adages of putting others first; doing the job right the first time; and taking pleasure in seeing satisfied customers. Let us put those principles to work for you resolving your computing needs.

Our rates are significantly lower than local competitors. Too often residential, home-business, or small business customers face tremendous expense, lengthy downtime and poor service. Our expedient and reliable services provide a experienced technician, eliminating the cost of hiring a full-time IT staff or an expensive service.  Now everyone can have access to expert troubleshooting and computer repairs, personalized training, upgrades, and wired/wireless networking without emptying your purses, wallets, and bank accounts.

Our Service Descriptions

GI Repair & Service

Are you fed up with lugging in your pc to a repair shop every time it has a problem, only to have it set there a week or more before it is serviced and returned to you?  We will come directly to your residence or office to resolve your computer troubles. We give you direct access to the technician or a toll-free number to place a repair order.  Our schedule is your schedule.  Based on availability, we offer same day, next day, after-hours, weekend (other than Sunday), and even holiday service at no additional charge.

GI Preventive Maintenance Service

Like any investment, your computer needs periodic care.  When was the last time your PC had a check-up or cleaning?  If it's been more than 3 months, then it's time to schedule a PM (Preventive Maintenance) visit from MyTechnicalFolks at GI.

·        GI System Cleaning
- We clean all external and internal components

·        GI System Tune-Up
- We perform a full Diagnostic Test of your system(s)
- We perform a full Hard Drive Optimization tune-up

·        GI Equipment Review & Inventory
- We examine all parts & components of your personal computer
- We provide a comprehensive listing of all your personal computer components

·        GI Executive Summary
- We review and/or document our performed services with your
- We provide relevant suggestions to keep your personal computer healthy

GI Network Service

If you have two or more computers in your home, you may want to consider networking them to share resources. Networking Personal Computers would allow you to share files, printers, and even the same Internet connection!  A wireless network is the most convenient edge way to connect all of the computers in your residence.  No more cables to trip over or running up the wall.  People with laptop computers who don't want to be tied down, benefit from Wireless networks greatly.  MyTechnicalFolks at GI can get you up and running wirelessly in no time.

GI Virus Detection and Removal Service

Does it seem like your computer is suddenly acting strange?  It could be infected with a virus.  No matter what type or kind of Personal Computer you may have, you need virus protection software and its periodic updates.  Not only will it protect your data and potential computer damage, but it also prevents you from passing any viruses to your family, friends, or neighbors when you send them email messages or share files with them.  MyTechnicalFolks at GI can get you virus-free in no time.

GI Security

Is your computer secure?  Have you downloaded patches of the latest revisions of Internet Explorer, Windows, and other products?  Are you using a firewall for additional protection?  Do you know what a firewall is? With the explosion of Internet usage, security threats have increased as well.  You may want to consider installing a firewall, especially if you have a constant connection to the Internet, such as DSL or cable modem.  Firewalls are software programs or hardware devices that keep unwanted would-be hackers from sneaking onto your computer and getting into your private files and data.  They also prevent special interrogation software called spy-ware from obtaining and transmitting personal information about your computer to others elsewhere on the Internet.  Protect your valuable information...with help from MyTechnicalFolks at GI. 

GI Hardware Upgrades

How often do you save your PC's data on removable media, called an external back-up?  If your computer were suddenly stolen or damaged, do you have a way of restoring your valuable data?  Let us recommend installing a CD or DVD writer (burner) that would allow you to save your files on removable media, and would be small enough to be stored offsite for safekeeping. Is your personal computer a few years (3+) old or more?  If so, your hard drive may not have the adequate storage capacity that you need.  If your current computer takes really long to start up or if it seems too sluggish, you may benefit from a memory upgrade.  If you have any questions about whether or not to upgrade, MyTechnicalFolks at GI has answers.

GI One-On-One Training and Instruction

It can be very challenging for those with little or no experience with computers to use a mouse or navigate the net.  Have you bought a software program but later determined that you did not know how to use it?  It is not always convenient to simply take a quick class or to find the right person with time to show you the ropes.  Some people may learn with the assistance from willing neighbor, friend, or relative.  But what happens when you need help and they are nowhere to be found?  That is where MyTechnicalFolks at GI come in, and can provide the personal tutoring you need.  Our friendly experts are willing to share with you their knowledge. 

GI is able to assist you with these following software products:

• Windows Operating Systems
• MS Office Products
• Various Other General Home-use Products

For an appointment or additional information, click on "Contact Us"